Duane Littles

ACTOR / WRITER/ PRODUCER / EYEWEAR STYLIST

FAQ

Commonly Asked Questions:


Exchanges - Duane Littles Eyewear

Returns - Duane Littles Eyewear

Shipping - Duane Littles Eyewear

General - Duane Littles Entertainment

General - Duane Littles Eyewear

  1. What inspired the Duane Littles Eyewear collection?

    Duane Littles Eyewear is a reflection of my personal style. My love for all things vintage spurred my desire to sell vintage eyewear. There is a very distinct look and feel that you get in vintage clothing, eyewear and furniture that you don’t get in most modern mass produced items.

  2. What goes into sourcing and designing a pair of Duane Littles Eyewear? What is the creative process?

    I have several distributors that I work with nationally and internationally. First, I decide what styles I need to add to my collection, and then I look at what offerings are available through my network of distributors. Once I get an overview of the offerings, I narrow down my buy based on my gut reaction to the frames. It’s usually an instant love! Once I receive all of the orders, I compare the frames to the current collection to determine what colors the lenses will be. After that is decided, I take them to a local optical shop in Brooklyn to discuss the tint colors and BAM!

  3. Do you have a Mens or Womens section?

    We don't. Our frames are grouped by brand, but most are considered to be unisex based on individual style and taste. Your search for the perfect pair of sunglasses should be fun. It’s like any other piece of your wardrobe, so that’s the way  you should approach it. Different glasses for different looks, occasions or moods. Be open! You may be surprised at the outcome. We encourage you to think outside of the box.

  4. Can I put my prescription in any pair of sunglasses?

    It depends on your prescription. Almost all of our frames can have a sun or clear prescription lens interchanged based on individual tastes and prescription. You're generally ok if you have a fairly light prescription. The heavier your prescription is the more you need to be concerned about the size and shape of the sunglasses.

  5. Finding the right pair of sunglasses is always so hard for me. Which frames are good for my face shape?

    There are a lot of sunglasses out there to choose from. Some frames are more flattering on certain face shapes. Try different shapes, colors and sizes in the styles that you're interested in. Factors such as skin tone and hair color should be weighed into your decision. Always remember to have fun when you're searching for new eyeglasses or sunglasses.

    For more information on this topic please see the Face Shape guide below:

    Oval: Most frame shapes work. You've been blessed!

    Square: Round and Oval frames to soften the broad forehead and strong jawline.

    Oblong: Frames that have more depth and width to add balance to the longer face and tall forehead.

    Diamond: Oval and cat-eye frames to accentuate cheekbones and maintain balance.

    Round: Square and rectangular shapes work well to create balance.

    Heart: Round or oval frames to soften a wider forehead and frames with more depth to add more balance to the lower portion of the face.

    Triangle: Frames that highlight the upper portion of the face to detract from the wider jaw, ex. rimless, semi-rimless and cat-eye.

    Note: We would love to get you in a frame that you love. Please feel free to contact us if you are interested in setting up a private trunk show for your group or office party.





  6. Do you ship internationally?

    Yes! All international clients must email order to find out about shipping cost. The rate charged for the shipping of your order is based on the weight of your products, and your location. You will receive a reply with an invoice.

  7. Where are you located?

    We're based in NYC. We work BY APPT ONLY and occasionally do Pop-Up Shops, Trunk Shows and collaborate with stores around town. Please check our Location or Calender tabs for current happenings and further information.

    Note: We would love to get you in a frame that you love. Please feel free to contact us if you are interested in scheduling an appointment or setting up a private trunk show at your home or for a group or office party.


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Exchanges - Duane Littles Eyewear

  1. What is your exchange policy?

    If your frame is in like new condition, you may exchange it for a different pair of eyeglasses and/or sunglasses. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

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Returns - Duane Littles Eyewear

  1. What is your return policy?

    How To Return An Item

    Your item must be in its original condition to be returned, unless there is a manufacturer defect. You must return the item within 15 days of receipt of your purchase.

     

    1. Please email info@duanelittles.com to request a refund and we will respond at our earliest convenience.

    2. Mail your returned item to:

         Duane Littles Worldwide Inc.

         Returns Department 

         234 Vernon Avenue

         3rd Floor

         Brooklyn, NY11206

    3. Include in your package a signed letter stating the reason for your return and the original receipt.

     


    Return Exceptions

     

    Merchandise that has been abused, damaged or altered will not be accepted for return or exchange.

     


    Restocking Fee

     

    All items are subject to a 30% restocking fee if not returned within the 15 day return period. This will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

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Shipping - Duane Littles Eyewear

  1. What is your shipping policy?

    Turnaround

     

    All orders are shipped within 48 hours Monday - Friday 9am - 5pm.

     

    Carriers

     

    We use the following carriers to deliver our orders:

     

     

    USPS

    UPS

    FedEx

    TNT

     


    Order Tracking

     

    When a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

     


    Shipping Rates

     

    Free ground shipping to residents of the Continental United States. All international clients and express shipping in the Continental United States must email order to find out about shipping cost. The rate charged for the shipping of your order is based on the weight of your products, and your location. You will receive a reply with an invoice.

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General - Duane Littles Entertainment

  1. Are you currently working on any new projects?

    Our most recent project, "Electric Thespian", a Live Sketch Comedy TV Show is in development. Stay Tuned!

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Still have questions? Feel free to Contact Us